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Cookie and Tracking Tool Notice

This information supplements the NeuShield Privacy Policy.

NeuShield Inc. (“NeuShield,” “us,” or “we”), like many others, uses cookies to collect information about your use and interaction with our websites (“Interaction Information”). As described more fully below, we use Interaction Information to analyze trends, administer our websites, track users’ movements around our websites, and improve the functionality of our websites. This notice describes the types of Interaction Information collected by our websites and how we may use it.

Last modified: June 1st, 2018

Cookies

NeuShield uses cookies on our websites for a variety of useful purposes. Cookies automatically collect Interaction Information from a visitor to a website and transfers this information to the visitor’s computer or device. We use cookies to analyze web traffic, to distinguish one user from another and, in conjunction with the log files from our web server, to calculate the total number of visitors to our websites. This Interaction Information data helps us to obtain the feedback required for constantly improving our websites and to better serve all users.

Because cookies only recognize information related to your computer or device, like your web browser type and version and IP address, we cannot personally identify you from the cookies we collect unless you also choose to identify yourself to us, such as by purchasing our software, or filling out a web form (such as the “Contact” form) or have otherwise previously identified yourself to NeuShield, you remain anonymous to us.

NeuShield uses both session cookies and persistent cookies. Session cookies exist only for the duration of a single visit to a website. They disappear from your computer or device when you close your browser or turn off your computer. Persistent cookies stay on your computer or device after you close your browser or turn off your computer or device. Because cookies are stored on your own computer or device, you are always free to set your browser to decline them and you can delete them from your device. However, if you do so, you may find that some web pages do not work smoothly or that your ability to use certain features or functions of our websites may be limited.

The type of cookies that NeuShield uses are functionality cookies. These cookies are used to remember information you have entered or selections you have made and provide enhanced, more personal features. Functionality cookies also are used to improve how our websites function and perform, to enhance and customize your interactions with NeuShield. These cookies may also collect information about how visitors use our websites, including which pages visitors go to most often and if they receive error messages from certain pages.

In addition, we use third-party services such as: Google Account, Windows Live, Office 365, PayPal, and SendOwl. These services are used for single sign on, account authentication, and payment transaction processing and may set cookies based on their own requirements. If you choose to use these services for authenticating with the NeuShield portal or purchasing our products you must check with these third-party providers for their cookie policies.

To learn more about how to control cookies using your browser settings click here.

Google Analytics and Google Tag Manager

On our websites, we use Google Analytics and Google Tag Manager, which uses cookies about your use of our websites that is generally sent to and stored on a Google server in the United States. Within the EU, your IP address will be shortened by Google on our websites, before being sent to Google’s servers. You can prevent the collection of the data generated by the cookie related to your use of our websites by Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout. For more information on Google’s terms of use and data protection, visit https://www.google.com/analytics/terms/us.html and https://privacy.google.com/#.

Log Files, IP Addresses, URLs and Other Data

Like most websites, we gather Interaction Information automatically to analyze cumulative trends and to administer our websites. This information may include your IP address (or the proxy server you use to access the web), device and application identification numbers, your location, your browser type, your internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to internet communications standards, when you visit or use our websites, we automatically receive the URL of the website you came from and the website you go to when you leave our website. This information is used to analyze overall trends, to help us improve our websites, and to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions our customers and visitors are located in when they visit our websites.

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